FAQ
How do I place a custom order?
Place an order by adding the item to your shopping cart and by filling in all the required fields. If you are unsure of a theme or would like to work with me to come up with a theme, specify in the appropriate box and I’ll contact you to get started.
What if I dont know what theme to choose?
If you are unsure of a theme, you can start by looking at my Portfolio or Instagram page to get some ideas. But if would like to work with me to come up with a theme, specify in the appropriate box and I’ll contact you to get started.
Do you submit proofs and drafts before completing the order?
After you submit a theme or after we come up with one together, I do not send drafts to you for approval before I paint. The creative process is fluid and one my of most favorite things is to surprise you with the design!
What is the turn around time for an order?
Generally, the turn around time for orders vary between 2-5 weeks, depending on the order.
Do you offer gift wrap and gift messages?
Yes we do! Please specify all this as you check out.
Do you offer returns and exchanges?
Because all orders are custom and personalized, we do not accept returns or exchanges. Thank you for your understanding!
How long does shipping take?
We ship out all out orders through USPS so it can vary between 2-5 days. If you would like shipping expedited, please specify.